Las Vegas Industrial Real Estate: Meet Property Manager Lisa Capozzi

By Sam Laird

Senior property manager Lisa Capozzi brings nearly five years of experience to Link Logistics' Property Management team. Read on to learn how she oversees a diverse portfolio of Las Vegas warehouse and distribution facilities—and what keeps her energized in one of the country's most dynamic industrial real estate markets.

How long have you worked at Link Logistics, and what are your primary responsibilities in industrial property management? 

Lisa: I've been with Link Logistics for five years, although I also worked with the firm when I was at a brokerage house. Today, I'm responsible for the day-to-day management of our portfolio of industrial real estate properties in Las Vegas. I work closely with my team and truly love being in industrial real estate.

What types of industrial facilities do you and your team oversee in the Las Vegas market?

Lisa: We oversee everything from small-bay spaces spanning around 12,000 square feet to large distribution centers exceeding 500,000 square feet. One of the things I enjoy most about my work in industrial real estate is seeing the variety of businesses that operate in our buildings.  

For example, we have a customer who manufactures massive industrial tubes used in infrastructure projects. We also work with casino operators that store and service slot machines—in addition to businesses that manage costumes and entertainment logistics for shows on the Las Vegas Strip. Getting a behind-the-scenes look at what our customers do never gets old.

What makes the Las Vegas Valley so well-suited for warehouse and distribution operations?

Lisa: Las Vegas is a much larger industrial market than many people realize. The region’s hospitality and entertainment industries create tremendous demand for warehouse and logistics space. Entertainment companies need space to manage costumes, props and production materials. Casino operators need facilities for gaming equipment storage and repair. Event companies need to store furniture and décor for thousands of events each year. Las Vegas is a fascinating market because there are so many different businesses driving demand.

What's your favorite part of your work as a property manager for industrial facilities in Las Vegas?

Lisa: The best part of the job is building relationships with our customers. I love visiting their facilities, learning about their businesses and hearing their stories. Those interactions are what make my work even more meaningful. 

No two days look the same, and industrial real estate property managers have to be able to adapt quickly and meet people where they are. That’s part of what makes our role challenging, but it’s also what keeps it interesting.  

What skills do you think are most important for success in industrial property management? 

Lisa: A flexible mindset is probably the most important. Industrial real estate operates at a large scale, which means the challenges can be large, too. You have to be able to absorb a lot of information, listen carefully and adapt when situations change. I’ve also learned that the attitude you bring into meetings with customers matters. The way you show up sets the tone for the relationship, and having a strong team around you is invaluable. Throughout my career, I’ve been fortunate to work alongside people who help keep me grounded and provide a broader perspective when I need it. 

Is there a particular accomplishment you're proud of during your time at Link Logistics? 

Lisa: I was the first recipient of a customer experience award that Link Logistics created after I received a 100% survey response rate from my customers with excellent ratings across the board. I wasn’t expecting that. My customers were actually sending me screenshots of their survey responses as they submitted them. Link Logistics told me they had never seen results like that before. To me, it was the result of how I put into practice a philosophy I’ve carried throughout my career: If someone comes to you with a problem, you find a way to help solve it.  

What do you value most about working at Link Logistics? 

Lisa: The people are what drew me to Link Logistics, and they are what keep me here. There’s a culture of support that extends beyond work. When you feel that kind of trust and support, it gives you the confidence to go the extra mile for your customers and approach challenges creatively. That’s something I’ve always appreciated about the firm, and I think it's carried through in the way we take care of our properties and the people who work in them.